Good afternoon Charlotte,
Thank you for the email and info re our refund.  That is most kind.
I’d just like to say that your ‘customer service’ has been absolutely first rate over this matter – it is much appreciated.
Susan Benfell
My parcel arrived safely and I must tell you I am absolutely  delighted  with my new wardrobe, chest drawers and bedside cabinet knobs,  what a transformation and something so utterly different from the norm.
So glad I found The Ceramic Store and special thanks to you Charlotte for your help.  Have a good day and super weekend.
Jean Craddock 

I cannot recommend your bathroom products enough. Thank you for supplying them.

Gemma Fowkes

Delighted with the door knob set. The pictures and the description were perfect and is of exceptional quality. The items arrived down to New Zealand in a very timely manner. Thank you 🙂

Ceramic Door Knob Set White (pair)


Brilliant ceramic door knobs. Perfect transaction. Seller communication excellent. Arrived on time. Would definitely recommend.

Ceramic Door Knob Set White Cupcake Design (pair)

Alison Palmer

just what we were looking for. they match the main door knob perfectly. service was really great. easy to order and delivery quick

White Ceramic Cupboard Drawer Knob Cabinet Pull Knob Union Jack Design (each)

Tina Rowley

This piece adds quality and nostalgic feels to my bathroom. Well made with quality material. Comes with screws.

Ceramic Door Finger Plate Rambling Rose Design (each)

Monique Hornsby

Beautifully designed and high quality. Very pleased with finger plate on our refurbished kitchen door


Thank you for the speedy shipping on the door knobs. They are great quality thank you.

Rachael Disley
Ceramic drawer knobs Saxony, arrived today and absolutely thrilled with them! They are the perfect finishing touch for an old desk 
just refurbished. Thank you so much,
Very best wishes, hope you’re surviving these tough times.
Carol Doyle
Purchased Sweet Violets and Angelique pleases, Well made, very pretty design.  Have shopped around for finger plates and these are very realistically priced.  Would recommend.
Polly Perkins

I received my order today…just 24 hours after I ordered online!! Very pleased with the quality and most of all the price. Many thanks. WILL visit you again.

Sandra Hedley

Dear Ceramic Store Just a quick line to thank you for the efficient delivery of my order and the help I have received from your customer care. It has been a pleasure shopping with you. Kind Regards

J. Kenning

After searching far and wide for similar products, we ordered June Rose and Saxony porcelain mortice door knobs as well as matching keyhole covers. We are delighted with the quality of the product. All screws are concealed and the designs look beautiful on solid wood doors. We will certainly be recommending you to family and friends.

Karen and Paul

Just a quick note to say thank you for the safe and quick delivery of our order. They were to match up with existing door knobs in a new house so we are delighted! Best regards,

Kate McConville

Product code TCS602-7-WHI. I would like to thank you for the above Porcelain Knobs and Backplates. We are really pleased with the fitted product, far superior to our original door knobs. We are very happy to recommend these to other prospective buyers. Many thanks Yours Sincerely,

Mr and Mrs Poundsbery

We got the handles thank you, and wanted to let you know they’re fabulous! The Union Jacks look fantastic on our son’s wardrobe, he loves them. Thanks again.

Martin Day

Just wanted to say thanks for your speedy and efficient service. I received the knobs within 2 days and must say they are fabulous!

Jackie Webster

Many thanks for dispatch! It was exactly such as handles should look like and I´m very pleased. I´m really grateful that I stumbled across your website, and I do not know how to thank you. It was a pleasure to do business with such a friendly and helpful company as yours. Many thousand thanks! Yours Sincerely,

Tanja Bek

Received at lunch time, excellent service, just 24 hours after ordering. Well done and many thanks

Bob Owen

Dear Ceramics Store, I refer to the above order which I received yesterday. I just wanted to write to say how impressed I am with the door handles and knobs that I ordered – they’re absolutely gorgeous. Also your speedy delivery is to be congratulated and your prices are unbeatable. I shall certainly recommend you to friends and family. Best wishes,

Linda Evans

Hi, Received our order today for 18 cupboard knobs & fixings (2 Piece White Cupboard Knob With Gold Backplate 35mm Diameter). I was very impressed by the speed and efficiency of your service and with the products ordered. I look forward to ordering from you again soon. Sincerely,

J-P Sharp (delighted customer)

Just wanted to say how lovely the black porcelain knobs are, they look brilliant with my new kitchen. Also the service and delivery was brilliant. I will definitely use your company in the future and will have no hesitation in recommending you to others. Thank-you once again BRILLIANT!!

Linda Palmer

I ordered 6 ceramic knobs on line at 7.30am yesterday. They arrived at 9.30am today. BRILLIANT BRILLIANT BRILLIANT SERVICE. Thank you very much.

David May

Just to let you know that my order arrived today and we are really pleased with the quality of the knobs – they look really classy. Thank you very much for your excellent service. Regards,


Just to confirm my telephone conversation today – I recently bought some door and cupboard handles – Victorian style cream crackle glaze and black. The quality of the handles is excellent, as was your service; the people I spoke to when ordering were very helpful, even though I was just ordering a few handles. And the handles arrived the next day just in time for our carpenter to fit them to the doors! He too was very impressed! It was a pleasure to deal with such a good company.


Dear Sirs, I am thrilled to say that the Fingerplates I ordered on 1st.January arrived safely this morning, and I am very impressed by the quality of them, and by your excellent service. Many thanks, best wishes

Iain Hutton

I just had to contact you to say I am absolutely delighted with our new door knobs (Daisy Chain) and finger plates. We recieved them on Friday and they have all been fitted and look great! Next project (Kitchen) is imminent so will be contacting you again shortly. Many thanks for an excellent service.

Jayne Lawrence

Just to let you know our goods arrived today, thank you. We are so pleased with them, even better looking in “real life”. I will pass on the details of your website to acquaintances, so expect more orders. Again, thank you for an excellent product and service. Regards


Thankyou very much for getting my order to me so fast!! With your low prices I will be recommending you to my friends.Such good service. Good luck and thanks again.

Gloria White

Thank you – items received. Great product – Great value – Great service – Super fast delivery!!! Thank you

Turner Family

We are absolutely delighted with the light switches which arrived this morning, the door knobs are already on and look fantastic. I had spent ages trying to find what we wanted at a reasonable price. Your products were not only reasonably priced but excellent quality. Thanks for all your help with getting them made up in the colour we wanted and shipped to NI.


The door knobs arrived today and have transformed an inexpensive tallboy and cupboard. A perfect finishing touch. Very pleased with the product and the service.

Christine Kitchin

Just to let you know the finger plates arrived today ( Wed ). They are just what I needed and look great. Many thanks for your help and speedy service. If everybody was as good and responsive as you people the world would be great. From a grateful ex pat( Bournemouth )

Peter Hayward

Just to let you know the knobs and plates arrived as promised this morning. They are lovely and have transformed an old chest of drawers we have. Thanks


Thank you for your extremely prompt service. Articles arrived today only 2 days after placing order, fantastic. Will certainly come to you when next needing similar goods

Roger Thomas

Just received my order – great service again, thank you. Sure to deal with you again soon – the ‘boss’ has more plans for changes. Merry Christmas

Alan Chorlton

I ordered two lots of Porcelain knobs in classic white at 10pm last Thursday Evening and am very pleased to say that they arrived this morning ( Monday ). They are lovely knobs exactly as described, and were well packaged. Thank you for excellent products and sevice. Regards

Neville Chatterton

Just confirming my order arrived safely in this morning’s mail. We are extremely pleased with our purchases from you. They are beautifully produced and of excellent quality. We shall have no hestiation in recommending your company to our family and friends. Thank you again.

Val Fountaine

The ceramic door furniture arrived safely yesterday and has already been fitted! We are very pleased with it and may I say how beautifully it was packed! Thank you very much. Regards


knobs arrived today, very pleased with them they look great. Thanks very much. Will definately recommend you to everyone that admires them.


I am very impressed with the door knobs I recently purchased from you, they look stunning on our cupboard doors. Delivery was extremely quick. I will definitely shop here again.

Linda Day

The Ceramic Store is an excellent company to do business with via the internet, one of the best, offering excellent products and the quickest, most effecient service. They also have very good staff offering super quick help with enquiries. Thank you.

Bev Galloway

The order for door knobs, about which I sent you an e-mail, arrived this afternoon. The contents were in perfect condition and some are in place already. They enhance the room’s appearance. Thank you. Yours truly

John Watson

I just wanted to thank you so much for my order of black dahlia door knobs – they are exactly what I wanted. They arrived so quickly and the lady I spoke to on the phone was so helpful! I’ll definitely recommend this company to all my friends. Kind regards,


I just wanted to thank you for your prompt service regarding my order placed yesterday and received today. I couldn’t be happier with my new door knobs and your excellent service. I will be in-touch when I get to the next room to be decorated.

Mark Fincham

Just to let you know, handles arrived today which are PERFECT!!!!! Really pleased with them – thanks for all your help.


Just a note to say that everything was received thank you and to say that we are delighted with the quality and design of them. We will definately come to you again and will also not hesitate in recommending you to other people that we know in the building trade. Thanks

Jan Strebinger

thank you very much for the ceramic knobs, received and installed yesterday, Super, kind regards


hi i got them today they are lovely, moving soon i will be intouch want to do my whole house with your knobs thanks again

Esther nash-smith

Just wanted to express my satisfaction with the prompt delivery of a quality and very reasonably priced product. I have no reservaton in recomending your company. Many thanks

Michael Clark

Hi, I just wanted to send my thanks for the great service.I was amazed by how quickly everything arrived. The packaging was great and the customer service was wonderful too. Thanks again! Best regards

Francesca Skirvin

The handles arrived on SATURDAY and I wanted to say MANY THANKS I am delighted with them and will be more than pleased to use again and also recommend you to anyone who asks. Thanks again


Thanks, they arrived yesterday and are perfect 🙂

James Collings

Thank you for sending them so quickly. My wife and I are very pleased with the quality and the appearance of the two orders of door knobs we have received from you. With best wishes

Geoffrey Sidbotham

Thanks for your prompt reply. The order has arrived and I am very pleased both with the knobs and the service. I will be pleased to recommend your company to friends. Many thanks


We have been most impressed with the service your company has provided. The knobs supplied were excellent and we would definately use you again Yours Sincerely

Mr Williams

We felt we must write to thank you for all your help when we called recently looking for porcelain knobs. They are perfect, are now installed and transform the bedroom and it was a pleasure to do business with such a friendly and helpful company. Again, with our many thanks. Yours Sincerely

Jan and Roy Bound

Just to let you know that the Verity Cream knobs, which I ordered from you, have arrived and are just what I wanted! The knobs themselves are really beautiful and everyone I spoke to at the company were so kind and helpful. Thanks for the excellent service! With Kind regards

Sally Alford

The items were received. Thanks to the person that turn down the pieces. It was job well done. The porcelain sleeves were fitted last weekend and they were absolutely beautiful. Thank you for all your help. It was nice doing business with you.
Sam Awe.

Sam Awe

Thanks to all concerned for your 5 star customer service and excellent quality of product. Although there was a little wait for the item i was in no way disappointed. My 9yr old son Harry is so pleased with these little finishing touches to his Union Jack themed bedroom. Well done to all and i highly recommend you post this message to your customer reviews page. Many Thanks Rob Morris Vale of Glam, South Wales

Rob Morris

I am writing to tell you how very pleased i am with the finger plates (my favourite being Sweet Briar). I think they are very well made and prints on them are excellent, thank you so much for “brightening my home”. Best Wishes Jeanette (Jenny) Bardell

Jeanette Bardell

Hello, We collected the ceramic finger plates today and feel we have to thank you so much for taking so much care in packing the goods. They are ” out of this world “, so beautiful and arrived undamaged….my other half loves them and can’t wait to get them up on the doors. Thank you so much again !


I thought that you should know that the handles are a huge success – they have transformed the old butler’s pantry unit and look absolutely superb. All the delay was well worth it – these are truly exceptional handles and I have seen nothing elsewhere that stands comparison with them. The “D” handles were good, but these go beyond that.

Frank Leonard

Just a quick message to thank you all so much for my order received via DHL today. Delighted with everything so well done and keep up the good work. If I need anything else will be placing a second order.

Steph Lacey

Hi! I have received my knobs etc this morning. I would like to say Thank you. They are absolutely gorgeous, and worth the wait! Thank you so very very much, and please pass my thanks on to the people who made my design come true! I love them!

Lynda Imeson

Good afternoon Charlotte, just wanted to let you know that the additional 60mm Cream Ceramic Door Knob decorated with Black Butterflies that I bought from you just a couple of days ago arrived safely with me today, Thu 16 August, so thank you very much indeed for sending it to me so quickly and for your care in wrapping/packaging it so well for its journey to me ensuring that it arrived in excellent condition, it is all very much appreciated. I am delighted with this Door Knob and thank you again for your attention to detail which has ensured that it matches in perfectly with the others I already have, I’m so pleased with it! These Door Knobs are so lovely and I’m delighted that I found them on your website – they’re going to look so nice on my doors … when I finally get some!! Once again, many thanks for all your help

Jan Barnett